Privacy Policy

Information We Collect

When you use elyranthovex's creative budgeting platform, we collect several types of information to provide you with personalized financial planning tools and educational resources. This collection happens through various touchpoints during your interaction with our services.

We also collect technical information including your IP address, browser type, operating system, and device identifiers. This technical data helps us maintain platform security and improve user experience across different devices and browsers.

How We Use Your Information

Your information serves multiple purposes within our creative budgeting ecosystem. We use personal details to create and maintain your account, send you important platform updates, and provide customer support when you need assistance.

• Personalizing your budgeting dashboard and financial planning recommendations based on your stated preferences and goals
• Sending educational content about financial literacy, budgeting strategies, and money management techniques via email newsletters
• Analyzing usage patterns to improve our platform features and develop new budgeting tools that better serve our Australian user community
• Conducting research on financial planning trends and budgeting behaviors to enhance our educational resources
• Communicating about platform updates, new features, and relevant financial education opportunities

Marketing and Communications

We may send you promotional emails about new budgeting features, educational webinars, or relevant financial planning resources. You can unsubscribe from marketing communications at any time while still receiving essential account-related messages.

Information Sharing and Disclosure

elyranthovex operates with a strict policy regarding information sharing. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, there are specific circumstances where we may share your information.

Service Providers

We work with trusted third-party service providers who help us operate our platform, including email service providers, analytics tools, and cloud hosting services. These partners are contractually obligated to protect your information and can only use it for the specific services they provide to elyranthovex.

Legal Requirements

We may disclose your information when required by Australian law, court order, or legal process. This includes cooperating with law enforcement investigations or responding to valid legal requests from government authorities.

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs) within the Privacy Act 1988, you have several important rights regarding your personal information. elyranthovex is committed to honoring these rights and providing you with clear mechanisms to exercise them.

• Access Rights: You can request a copy of all personal information we hold about you, including how we've used it and who we've shared it with
• Correction Rights: If you believe any information we hold about you is inaccurate, out of date, or incomplete, you can request corrections
• Deletion Rights: You can request deletion of your personal information, subject to certain legal and operational requirements
• Complaint Rights: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we've mishandled your information

To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may require identity verification to protect your information security.

Data Security and Protection

Protecting your information is a fundamental responsibility we take seriously. elyranthovex implements multiple layers of security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption protocols for data transmission and storage. All sensitive information is encrypted both in transit and at rest using AES-256 encryption standards. We maintain secure servers in certified data centers with 24/7 monitoring and access controls.

Access Controls

Access to your personal information is restricted to elyranthovex employees who need it to perform their job functions. All staff members undergo privacy training and sign confidentiality agreements. We regularly review and audit access permissions to ensure they remain appropriate.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.

• Account information and preferences are retained while your account remains active and for two years after account closure
• Communication records and support tickets are kept for three years to maintain service quality and resolve potential issues
• Usage analytics and anonymized data may be retained indefinitely for research and platform improvement purposes
• Financial records and transaction logs related to any paid services are retained for seven years as required by Australian tax law

When information reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. You can request earlier deletion of your information, though we may need to retain certain records for legal compliance purposes.

Cookies and Tracking Technologies

elyranthovex uses cookies and similar tracking technologies to enhance your platform experience and gather insights about how our budgeting tools are used. These technologies help us remember your preferences, maintain your login sessions, and provide personalized features.

Types of Cookies We Use

Essential cookies are necessary for platform functionality and cannot be disabled. Performance cookies help us understand which features are most valuable to users and where we can make improvements. Preference cookies remember your settings and choices to provide a more personalized experience.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We respect your browser's "Do Not Track" signals where technically feasible.